Shipping policy
New Zealand
We ship nationwide to all New Zealand addresses.
Shipping costs:
• Standard Shipping: $8.60
• Rural Addresses: $12.50
We’ll send a tracking number after processing. We don’t ship to PO Box addresses.
International Shipping:
Tracked courier shipping to Australia is $45.
For other international orders, email warmandcosyknits@gmail.com for a shipping quote.
Order Processing Time:
We ship ready-made orders within 2-3 business days. Custom-made orders take 2 weeks.
Customs, taxes, and duties may apply for international orders. The recipient is responsible and varies by country.
Customs Duties & Import Taxes (USA)
All orders shipped to the United States may be subject to customs duties, tariffs, and import taxes. These charges are set by U.S. customs and are the responsibility of the buyer. We do not control these fees, and they are not included in our product or shipping prices.
Please note that customs processing can occasionally cause delays beyond our control. While we do our best to ensure prompt dispatch, delivery times may be extended if your order is held by U.S. customs for inspection or payment of fees.
Contact us with any shipping questions.